One expert for every IT problem you have.
From a single stubborn laptop to a multi-site network, Compendia covers the full range of IT support and consulting. Tell us what is wrong, or what you want to achieve, and we will make it happen.
- Complete confidentialityWe never share your data.
- Onsite or remoteWhichever gets you fixed fastest.
- Home and businessPersonal devices to enterprise servers.
- Plain-English adviceHonest recommendations, no upselling.
Complete IT support, under one roof
You should not need five different vendors to keep your technology running. Whatever the problem, one call to Compendia gets you a knowledgeable person who can see it through.
Troubleshooting and repair
Something broke? We find the real cause and fix it.
- Service outages for homes and businesses
- Computers that are slow, crashing or infected
- Software corruption, error messages and failed updates
- Phones, tablets, laptops and desktop computers
- Printers, peripherals and everyday devices
Networking and internet
Fast, stable and secure connectivity.
- Wireless design, Wi-Fi coverage and performance tuning
- LAN and WAN networking, switching and routing
- Site-to-site and remote-access VPNs
- Firewalls, VLANs and network segmentation
- ISP troubleshooting and escalation
Security
Protect your accounts, devices and property.
- Password managers, two-factor authentication and physical security keys
- Security reviews and hardening for devices and networks
- Unifi Protect camera systems for home and business
- Guidance for staying safe online
Performance and fresh installs
Make slow devices feel new again.
- Clean operating system and software installs, recommended every five years or sooner on personal devices
- Data backup and migration to new devices
- Hardware upgrades and replacement advice
- Optimization of software and startup behavior
Cloud computing
Get the benefits of the cloud without the confusion.
- Running systems, software and AI agents in the cloud
- Cloud storage setup and management
- Experience across all the major cloud providers
- Advice for getting started, or support for what you already use
AI productivity
Work smarter with AI, on your terms.
- Practical AI tools to improve your productivity
- AI agents run locally, so your data stays private
- Setup, integration and training for you and your team
Servers and virtualization
Enterprise power, sensibly managed.
- Enterprise servers running the latest virtualization software
- Server setup, maintenance and migration
- Backup and disaster recovery planning
Small business systems
Technology that keeps the doors open.
- Point of sale systems and customer kiosks
- Employee accounts, email and device setup
- Hardware and software purchasing advice
- Ongoing support when you need it
Smart home and IoT
Connected devices that behave.
- Complex home IoT networks, designed to be reliable and secure
- Device setup, integration and troubleshooting
- Cameras, sensors and automation
Do not see what you need? Ask. If it plugs in, connects or runs software, there is a good chance we can help.
Simple, transparent pricing
Choose the way of working that suits you. You will always know what something costs before we begin.
Not sure where to start? Book a consultation.
A low-cost conversation about your technology, your goals and your budget. You leave with a clear recommendation. It is also the easiest way to get a second opinion on your current IT provider.
Remote Support
Quick fixes from anywhere
Billed by the hour
- Fast help over the phone and remote connection
- Ideal for software problems, accounts and questions
- Book online, by text or by phone
Onsite Visit
We come to you
Billed by the hour
- Hands-on help at your home or business on the Kitsap Peninsula
- Best for networking, installs and hardware
- We leave things working and explain what we did
Project
Defined scope, fixed price
Quoted before work begins
- Network builds, migrations, cloud and server projects
- One clear price, agreed up front
- Documentation included so you are never left guessing
Ongoing Support
Your IT, always handled
Simple per-user monthly pricing
- Patching, antivirus and a helpdesk for your whole team
- On-site and remote support included each month
- Three plans, so you only pay for what you need
How it works
We keep it simple so you can get back to what matters.
Tell us what you need
Schedule a call or onsite visit, or leave us a message, text or email.
We diagnose
We ask the right questions and identify the real cause, not just the symptom.
We agree a plan
You get a clear recommendation and price before any work begins.
We deliver
We fix it, explain what we did, and leave you with a more stable setup.
Primary support hours are generally 9am to 5pm, Monday through Friday. For a quick response, a text message or email is usually best. You can also leave a voice message with a description of your request and we will return your call as soon as we can.
Frequently asked questions
Do you work with both homes and businesses?
Yes. We support everything from personal devices and home networks to small business systems and enterprise servers.
Is my information kept private?
Yes. We never share your data. Our conversations and your information stay private.
Can you help me choose what to buy?
Yes. We give honest, practical advice on hardware, software and services based on what you actually need.
What if I need ongoing help, not just a one-time fix?
Our Managed Services plans cover Home, Business, Internet and Networking with predictable monthly pricing.
Where do you work?
We service the Kitsap Peninsula for onsite visits, and can help with many issues remotely.
Let's solve it together.
Schedule a call or onsite visit, or send us a message describing what you need. We will take it from there.